Shipping Policy
Welcome to Punar Ayurveda’s Shipping Policy page. Here you will find all the details related to the shipping of your orders. We are committed to delivering your purchases in the most efficient and timely manner.
1. Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery Estimates
- Standard Shipping: Free for orders above ₹700. For orders below this value, a flat rate of ₹50 applies.
- Expedited Shipping: Available at an additional cost of ₹20. Delivery within 2-4 business days.
- International Shipping: Available at ₹500. Delivery times vary depending on the destination.
3. Shipping Locations
- We currently ship to addresses within India.
- For international shipping, please contact our customer service for more details.
4. Order Tracking
- Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number.
- You can track your order status through our website or directly on the carrier’s website using the provided tracking number.
5. Shipping Carrier
- We partner with reliable shipping carriers to ensure your orders are delivered safely and on time.
- The carrier for your order will be selected based on the shipping method chosen and the delivery location.
6. Delivery Issues
- If your order hasn’t arrived within the estimated delivery time, please check the tracking information provided and contact the shipping carrier directly.
- For further assistance, you can also reach out to our customer service team at [Insert Contact Information].
7. Shipping Address
- Please ensure that all shipping information is correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.
- If you need to change your shipping address after placing an order, please contact us immediately. Changes cannot be made once the order has been shipped.
8. Damaged or Lost Packages
- In the event your package arrives damaged, please contact us within 48 hours of receiving the order.
- For lost packages, please contact our customer service team to initiate an investigation with the shipping carrier.
9. Customs, Duties, and Taxes
- Punar Ayurveda is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
- Email: punarayurveda@gmail.com
- Phone: +917888375171
- Address: 2611B First Floor, Old Grain Market, Near Football Chowk, Rajpura, Punjab, India
Thank you for shopping with Punar Ayurveda. We appreciate your business and are dedicated to providing you with the best possible service.